How do I cancel my subscription and get a refund?

[Fatma25985438cbq8]

Hello, I want to cancel my creatuve cloud monthly subscription, but it shows that I need to pay extra 222$ for an early canceling!! I already got charged couple days ago!! 
Is there any way to get a refund instead of paying extra? 

[John T Smith]

When you go past the allowed 14 days you have agreed to a one year contract, which has a fee of 1/2 of the remaining time if you cancel before the end of your contract year... ask support

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-hidden-contract-is-disgusting/...

[Fatma25985438cbq8]

I did read it, but I think I misunderstood the 14 days policy. 

Thank you 

[Nancy OShea]

There's no early termination fee for cancelling  the costlier month-to-month plan.  You can cancel a month-to-month anytime without penalty.

But there is a fee for cancelling an annual plan (paid monthly, or prepaid).   The cancellation fee is 50% of your remaining months of service.  To avoid penalty fees, wait until your 12th month of service to cancel, before it auto renews for another year.