Hello, I want to cancel my creatuve cloud monthly subscription, but it shows that I need to pay extra 222$ for an early canceling!! I already got charged couple days ago!!
Is there any way to get a refund instead of paying extra?
When you go past the allowed 14 days you have agreed to a one year contract, which has a fee of 1/2 of the remaining time if you cancel before the end of your contract year... ask support
This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-hidden-contract-is-disgusting/...
I did read it, but I think I misunderstood the 14 days policy.
There's no early termination fee for cancelling the costlier month-to-month plan. You can cancel a month-to-month anytime without penalty.
But there is a fee for cancelling an annual plan (paid monthly, or prepaid). The cancellation fee is 50% of your remaining months of service. To avoid penalty fees, wait until your 12th month of service to cancel, before it auto renews for another year.