HOW DO I CANCEL WITHOUT UPDATING MY PAYMENT METHOD?

[Maciej24553044o0j4]

Title. I don't want to pay for the month that i shouldn't have been charged for if the website worked as it says it does.

[John T Smith]

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
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[Test Screen Name]

You have to have an active payment method when you cancel, in order to settle any cancellation fee. If you are in the final month of an annual program, there is no cancellation fee in fact, but I suspect you still need a working payment method.

[shanez43587919]

Cancellation fees are a damn crime. It's theft.. I want to cancel, and there's no way in hell I'm giving them another cent. I haven't even used the software in months, so I've been paying them for nothing.. But I'm sure I won't see that money back. But I'm sure as hell not paying any cancellation fee. Damned greedy corporation.. I miss when you could actually purchase this software..

[kglad]

@shanez43587919 

other than cs2 and cs3 (and sone cs4), you can use your older adobe software.

[Peru Bob]

@shanez43587919 

In the future, you should read a contract more closely before agreeing to it.

Cancelation fees only apply to annual contracts which give a significant discount compared to monthly contracts which have no cancelation fees.

Whether you use the software has no bearing on the payment due.  If you rent an apartment and have a one year lease, it doesn't matter whether you live there.  You still have to pay rent.