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How do I change from monthly to yearly payments?

New Here ,
Aug 14, 2022 Aug 14, 2022

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I want to change from monthly payments to yearly and I don't see where there's an option to change it.

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Community Expert ,
Aug 14, 2022 Aug 14, 2022

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i think you'll need to change your plan, https://helpx.adobe.com/manage-account/using/change-creative-cloud-plan.html

 

if the above fails to help, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam.

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

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