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I've been searching the website for so long trying to find a way to chat to customer support either online or via phone. Why is it so hard to contact customer support?
Please can someone help? I run a small business and need access to my account urgently which I currently do not have. Thank you!!
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Try helpx.adobe.com and there should be a chat button on the lower right. Be sure to be logged in with your current Adobe ID.
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Login to your account and navigate to the URL below, it will automatically open the chat window. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
For phone support see the following
https://helpx.adobe.com/contact/phone.html
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan