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How do I delete my account?!?

New Here ,
Feb 11, 2019 Feb 11, 2019

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The difficulty in even getting this far is frankly insane! I do not want the free creative cloud or any adobe products, please delete my account entirely. PLEASE JUST DELETE MY ACCOUNT!

thank you

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correct answers 1 Correct answer

Community Expert , Feb 11, 2019 Feb 11, 2019

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

 

You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be

...

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

 

You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
May 22, 2023 May 22, 2023

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I need delete my account and my information about my credit card 

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Community Expert ,
May 22, 2023 May 22, 2023

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@RR503000061814cp 

 

you can replace that with other credit card info, if you want to update.  if you want to totally removed cc info that will require a work-around only available to countries with paypal.

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Community Expert ,
May 22, 2023 May 22, 2023

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[Moderator moved from Download & Install to Account, Payment & Plan.]

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User, Community Expert & Moderator

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