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How do I Quit Photoshop early without a penalty

New Here ,
Jan 01, 2020 Jan 01, 2020

I'd like to quit photoshop but it's trying to hussle me out of 241 dollars for an early ancelation fee. How can I quit without being charged.

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correct answers 1 Correct answer

Community Expert , Jan 01, 2020 Jan 01, 2020

Short answer:  Don''t cancel now.  Wait until your 12th month to cancel.

 

Long answer:  It's no different than any other lease agreement.  If you cancel early, you pay a penalty fee.  

https://www.adobe.com/legal/subscription-terms.html

 

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Community Expert ,
Jan 01, 2020 Jan 01, 2020

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

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Community Expert ,
Jan 01, 2020 Jan 01, 2020

What plan did you sign up for and when?

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LEGEND ,
Jan 01, 2020 Jan 01, 2020

That is an early cancelation fee which is clearly point out that will happen if you cancelk early in the terms of the subscription. Your only option is to contact Adobe directly. This is a User to User forum.

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Community Expert ,
Jan 01, 2020 Jan 01, 2020

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

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Community Expert ,
Jan 01, 2020 Jan 01, 2020
LATEST

Short answer:  Don''t cancel now.  Wait until your 12th month to cancel.

 

Long answer:  It's no different than any other lease agreement.  If you cancel early, you pay a penalty fee.  

https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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