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How do I talk to a real person? I'm being charged monthly for an account that is blocked

New Here ,
Feb 15, 2021 Feb 15, 2021

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Everytime I attempt to log into my account, (I've created a new one to post this message), I get an 'access denied' page. I can't use Adobe CC services OR cancel my account, yet I've still been charged for months! 

 

Help! I've been trying to contact an actual real person at Adobe who can help, but I just get sent to the same generic toubleshooting service page everytime! 

 

Thanks 🙂 

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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Since you are having issues accessing your regular account, search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html.

Good luck.

 

Additionally, I am moving this to the Accounts, Payments & Plans forum, which is the appropriate one for your question.

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