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How do I unsubscribe from Adobe Acrobat Pro? When I go to "My Plans" it says there are no active plans but I'm still being charged €20 a month from them. This is the 3rd time they've taken money from me when it clearly says "no active plans" on my account. Please help guys, thanks.
Hi @SaffronC
This is something that can be better handled by our billing team.
I have shared more details in a private message please check.
Regards
Amal
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Hi @SaffronC
This is something that can be better handled by our billing team.
I have shared more details in a private message please check.
Regards
Amal
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i am experiencing the same issue
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using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com....
p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html
p.p.p.s. you can also use twitter to tweet @AdobeCare.
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MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS