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How To Cacnel My Subscription

New Here ,
Mar 26, 2021 Mar 26, 2021

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Hello

 

I have been trying to cancel my subscription to Adobe for a while now but everytime i go to 'Plans' there is no button that says cancel or edit plan.

 

Please can you assist as its keeps taking money from my account

 

Thankyou for any help with this issue

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Adobe Community Professional ,
Mar 26, 2021 Mar 26, 2021

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Go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Mar 26, 2021 Mar 26, 2021

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Did you sign-in to the correct account and hit Manage Plans?

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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