How to cancel subscription

[defaultgemsemhlvfx6]

Hi there, I want to cancle my anual plan. It says i need to pay a canclation fee 50% of the balance left on my plan. 

How do I know when my subscription is ending? Will they notify me? I get billed monthly/

[Guest]

Moving to the Account, Payment, & Plan forum from Photoshop

[John T Smith · Accepted solution]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long