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How to cancel the free one month Creative Cloud services?

New Here ,
Aug 25, 2020 Aug 25, 2020

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Hello there!

 

I've recently got a cupon code for NVIDIA to use Creative Cloud services for free. I redeemed it and I want the service. How can I do that?

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Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional , Aug 26, 2020 Aug 26, 2020
Cancellation Terms: You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term. from here: https://www.adobe.com/creativecloud/plans.html#

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Adobe Community Professional ,
Aug 25, 2020 Aug 25, 2020

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LEGEND ,
Aug 25, 2020 Aug 25, 2020

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Quote:

I've recently got a cupon code for NVIDIA to use Creative Cloud services for free. I redeemed it and I want the service. How can I do that?

End Quote:

 

PLEASE READ the Fine Print.

That code is for getting one month Free for signing up for a Year Subscription. Which will Auto Renew at the start of the next year.

It is NOT Get one month Free with no other commitment.

If you sign up for a year subscription and then cancel after one month you will own Adobe 50% of the remaining subscription fee.

 

PLEASE READ the Terms and the Fine Print.

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New Here ,
Aug 26, 2020 Aug 26, 2020

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Ohh Lord what I've done! 😢😥

 

I just want to try it, for one month. What if this one month code expire? If I don't choose a plan? Or delete my account? How much do I have to pay if my inactive? 

I'm so nervous! 😰

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Adobe Community Professional ,
Aug 26, 2020 Aug 26, 2020

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>How much do I have to pay if my inactive?

 

Already answered... 50% of the remaining balance

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Adobe Community Professional ,
Aug 26, 2020 Aug 26, 2020

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Cancellation Terms:

You can cancel your subscription anytime via your  page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term.

 

from here:

https://www.adobe.com/creativecloud/plans.html#

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