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How to cancle the plan?

New Here ,
Feb 13, 2021 Feb 13, 2021

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I want to cancle my plan but there isn´t the "manage plan" button. I´ve also tried it in another way but unforntunately the same problem appearse here. Does that mean that maybe it has just canceld? 

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Community Expert ,
Feb 13, 2021 Feb 13, 2021

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Hello @MichaelEAZimmermann,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Feb 13, 2021 Feb 13, 2021

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Hi same problem here I don't have a cancel button and the chat mention "we are closed" so what do I do? I've been trying since yesterday to cancel. 

Thanks

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