How to convert personal to school account?

[Chatt3717]

Hi, I am new to this and I signed in using my school email. This made it into a personal account when infact I need to be a school account to recieve the creative suite. How would I convert this? Thanks!

[Nancy OShea]

Your school's IT dept needs to set this up ahead of time and give you an appropriate ID and password to log-in with.

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with the ID and password that your IT dept told you to use.

[isaacmintz]

Hey there! Did you find an answer? I have thousands of pics on my personal, but my school offers free Adobe! Thanks!

[defaultrmpfw68i9zj4]

I have students in this exact same position. Logged in with their school email (which is what they were supposed to do) but for some reason it went to a personal account. They never got the screen to pick between personal/work/school. Any sort of resolution on this? I get no answer from district tech "support"

[Nancy OShea]

Your school's IT dept needs to set up an account and package for you ahead of time with which you log-in to your school's plan.  You choose which plan you want to access by logging-in with the correct ID and password for that plan  -- assuming one is set up for you.

Contact your IT dept admin for details.

[Alex25528120npkv]

all you have to do is log out of adobe then log back in and select the school/business option.