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How to REALLY cancel subscription??

New Here ,
Nov 15, 2022 Nov 15, 2022

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community please help
it doesn't matter how many times I cancel my subscription - which I don't use AT ALL(!) - Adoeb keep on charging from me!!! I can't handle this anymore, no human support to talk to

 

how do I make them stop stilling from me??

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

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