Good afternoon! I do not use the photoshop application, and I want to close it, so that my bank account was not debited. How can I close the app? Now the program is asking for payment. I do not use it. And I can not find how to close it?
hopefully, this was resolved long ago for the op, but for others: if you have an annual subscription you have a one year commitment (in exchange for the lower monthly cost). if you cancel within the grace period (1-2 weeks), there's no charge. if you cancel after the grace period, you will be charged 1/2 the remaining months of your annual obligation.
if you think it might take you longer than the 1-2 weeks grace period, subscribe to the monthly plan so you can cancel without penalty.
if you cannot follow those steps, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human