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How to renew my previous order?

New Here ,
Jan 16, 2023 Jan 16, 2023

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Hey, i have accidentally canceled my all apps order while trying to check the different price options.. Is there anyway to renew the order now or do i just buy it again when it stops working?

 

Thanks!

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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you'll need to restart your subscription once the previous one ends.  you can check that previous one, https://account.adobe.com

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New Here ,
Jan 16, 2023 Jan 16, 2023

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Ok, thanks! I'll try that soon as the previous one ends.

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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you're welcome.

 

<moved from download&install>

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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You could try and contact support to see if they can help. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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