I have been charged for a subscription: 1 TB Creative Cloud File Storage. in January and February. But, I don't have any subscriptions in my account. I'm about to buy one for myself. How to get a refund in January and February?
Hello @Екатерина23361227p6fp, Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html?rghtup=autoOpen Type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan