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How to stop my registration ?

New Here ,
May 05, 2021 May 05, 2021

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Please do not automatically renew my registration. When I log into my page it doesnt give me any options to not do this.  You give me no other option to change this. I will be very disappointed if you charge my credit card automatically. I do not want to renew with your products. thankyou

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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This is a public forum, not Adobe support... you do NOT cancel here

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks

 

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
May 06, 2021 May 06, 2021

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Adobe automatically renews subscriptions. There is no way to turn the automatic renewal off.

 

You will need to find out the end date for your subscription and manually cancel it during the last month, or cancel early and pay the early cancellation fee.

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