How to upgrade cloud storage without ending a plan?

New Here ,
Jul 13, 2022 Jul 13, 2022

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I don't have the option to upgrade to a 1TB cloud storage plan (see screenshot), but it is possible as part of other plans, as some other screenshots in other help articles show. I also don't want to end my current plan, but rather extend it with more storage.

 

I'm also unsure how to contact support, since all the links lead back to other help articles (see other screenshots). Does anybody have a suggestion? Thanks 🙂

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Adobe Community Professional , Jul 13, 2022 Jul 13, 2022
1. Upgrade your Creative Cloud storage (adobe.com) 2. RE support; using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human

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Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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1. Upgrade your Creative Cloud storage (adobe.com)

 

2. RE support; using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
Jul 15, 2022 Jul 15, 2022

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using a browser that allows popups and cookies

That was the key! Previously, no chat window opened. Thanks 🙂 

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Adobe Community Professional ,
Jul 15, 2022 Jul 15, 2022

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you're welcome.

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Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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