How to upgrade subscription from Photoshop to full Creative Cloud?

[rachel238]

I am an education subscriber to Photoshop @ $9.99 per month. I would like to switch to the full Creative Cloud suite of apps for the stated education price of $19.99 per month. How do I do this?

Cancel and delete the Photoshop 2024 app and then start fresh?

Thanks!

[jane-e · Accepted solution]

@rachel238 

See this page for switching plans:

https://helpx.adobe.com/manage-account/using/change-plan.html

Here are the FAQs for the education plan (make sure you are eligible):

https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

If you have trouble switching to the education plan, contact Adobe Customer Care. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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