I already have Lightroom but adobe won't let me buy premiere pro

[Michael26997834n5le]

I already had lightroom on my mac, I'm currently doing an editing course at college and wanted to buy premiere pro to practice but when I get to the payment page it won't allow me to purchase becuase I have lightroom. I've since cancelled my lightroom subscription but the problem hasn't gone away can someone help me please with solutions?

[kglad]

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[Nancy OShea]

Before you purchase, please ensure that your CPU & GPU meet Premier Pro's system requirements.  

https://helpx.adobe.com/premiere-pro/system-requirements.html

[kglad]

for others, check specs - https://helpx.adobe.com/creative-cloud/system-requirements.html