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I am being charged but no access

New Here ,
Nov 01, 2024 Nov 01, 2024

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i am beign charged $21.98 every month, but I do not have access to adobe. I do not see anywhere to contact the company.  ADOBE *ADOBE 4085366000 CA 345 PARK AOENUE. 

 

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Account management , Billing

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Adobe Employee ,
Nov 01, 2024 Nov 01, 2024

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Thanks for your question. I don't see any active plans under the e-mail address you used to post to this public discussion forum.

 

Please see https://adobe.ly/4fq2KAT for information on why you may be charged. If you are unable to contact anyone, then review the settings of your web browser or use a different device. ^JW

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Community Expert ,
Nov 01, 2024 Nov 01, 2024

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in addition to the above, check your account after signing in with the adobe id used to start the subscription, https://account.adobe.com

 

does it show your subscription?

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