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Hi, I encourted a problem while paying for LightRoom Plan with this message "A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank."
I already checked the information, tried the same card somewhere else online and everything is fine yet the transaction can not be done. I tried chating with a customer support agent but unfortunatly I must be subscribed to a plan to be able to.
Any help is much appreciated.
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Mohamed, sorry you are unable to reach us or complete your purchase. I recommend you try using a different device to make the purchase. If you continue to encounter errors, then click on https://adobe.ly/3DZUme3 to chat with a member of our support team to help you make the purchase. If you cannot reach a human, please use a mobile device or a different computer. ^JW
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Some links that may help - The Opera browser is not compatible with Adobe
Manage your cloud plan https://helpx.adobe.com/manage-account.html
https://helpx.adobe.com/manage-account/using/update-billing-information.html?linkId=100000307515930
https://helpx.adobe.com/manage-account/using/update-vat-id-for-eu-countries.html?linkId=100000307515...
Be sure that everything matches
https://community.adobe.com/t5/account-payment-plan-discussions/issues-with-adobe-account-when-movin...
Country https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html
Credit card https://helpx.adobe.com/manage-account/using/update-billing-information.html
Currency https://forums.adobe.com/thread/1999694
Store http://www.adobe.com/store_selector/storeselector.html