I am unable to cancel my membership

[Rafy Ra]

When I try to cancel (page is not reachable)!

When I try to contact support (service is not available)!

It more so a scam actually, how do I cancel or contact you???!!!

[AxelMatt · Accepted solution]

Please take a look here:  

https://helpx.adobe.com/lv/creative-cloud/help/cancel-membership.html 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

If this doesn't help you have to contact Adobe staff to help (click below).  

Because this is a public forum and not the Adobe support. We can't help with payment/account problems.  

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME  

Be sure to remain signed in with your Adobe ID before accessing the link below  

Creative Cloud support (all Creative Cloud customer service issues)  

https://helpx.adobe.com/contact.html 

 Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.