I bought a monthly subscription from you today by mistake. I have already canceled it, will the fund

New Here ,
Jun 25, 2021 Jun 25, 2021

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I bought a monthly subscription from you today by mistake. I have already canceled it, will the funds be returned to me?

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi,

Hope you are doing well.

We did check your subscription status, it shows canceled successfully. About the refund details, we'd suggest you to get in touch with our billing team over Chat or Phone. They will provide you the detailed information. 

This is a public forum, accounts & billing information are confidential. 

Click on Contact Us here: https://helpx.adobe.com/support.html 

 

Thanks,

Akanchha

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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LATEST

Hi,

 

Thank you for posting your query here.

 

Since you have already cancelled the Subscription online, just before you see the Cancellation confirmation screen, it must have showed the Refund amount and that it takes close to 5 Business days to credit the refund in your account.

 

In case you do not receive the refund in 5 days, Please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

Thanks,

Deepjyoti.

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Adobe Community Professional ,
Jun 25, 2021 Jun 25, 2021

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I have always wondered when someone says they bought by mistake

 

Just how do you mistakenly enter your credit card number and then click the option to buy?

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