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I can't activate my account

beng7u
New Here ,
Oct 04, 2025 Oct 04, 2025

I have not been able to pay my account for a while. I made the payment a few days ago but I still cannot use my account.

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kglad Community Expert
Community Expert ,
Oct 04, 2025 Oct 04, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?

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John T Smith Community Expert
Community Expert ,
Oct 04, 2025 Oct 04, 2025
LATEST

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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