Copy link to clipboard
Copied
Hi.
I just made a free trial for adobe acrobat pro. I don't find it useful, and now I have 7 days free trial.
The problem is, I tried to cancel the trial and they want me to change the password since I haven't changed it in a long time, but I can’t access the email linked to my Adobe account because it was deleted permanently because I haven't used it for a long time. I need to cancel my free trial and make sure I won’t be charge, how do I do it ? I can't accesss my Adobe account
Copy link to clipboard
Copied
Zealous_worker, I show the new subscription you started for Acrobat has already been canceled.
If you have lost access to a different account, then see the section titled, "Forgot Adobe password and can't access other authentication methods," in https://adobe.ly/4oeMgAn and click on the Adobe Customer Care link. ^JW
Find more inspiration, events, and resources on the new Adobe Community
Explore Now