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I can't delete my credit card

New Here ,
Feb 13, 2025 Feb 13, 2025

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Can anyone explain to me why I can't delete my credit card information at all? Why there is no delete option in edit section? 

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Account management

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Adobe Employee ,
Feb 13, 2025 Feb 13, 2025

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Brhm, thanks for your question. At least one active payment method is needed when you have an active membership. Please see https://adobe.ly/41ic59S for information on how to edit or add credit cards to the account. ^JW

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New Here ,
Feb 13, 2025 Feb 13, 2025

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Thank you for your answer but this does not answer the question I asked. I want to delete my credit cards not edit or add new one.

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Adobe Employee ,
Feb 13, 2025 Feb 13, 2025

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I am sorry, Brhm, but the options I referenced are the only options; there is no delete, only edit, or add. ^JW

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New Here ,
Feb 13, 2025 Feb 13, 2025

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Yes that was exactly my question why? Why does my credit card information have to stay in your database forever. Do you have a logical explanation for this?

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

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@brhm37771916jobp 

 

you delete your entire account including credit card when/if you have no subscriptions

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Community Expert ,
Feb 14, 2025 Feb 14, 2025

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Do you have a logical explanation for this?


By brhm37771916jobp

 

Auto-renewal wouldn't work.

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

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