I can't delete my credit card
Copy link to clipboard
Copied
Can anyone explain to me why I can't delete my credit card information at all? Why there is no delete option in edit section?
Copy link to clipboard
Copied
Brhm, thanks for your question. At least one active payment method is needed when you have an active membership. Please see https://adobe.ly/41ic59S for information on how to edit or add credit cards to the account. ^JW
Copy link to clipboard
Copied
Thank you for your answer but this does not answer the question I asked. I want to delete my credit cards not edit or add new one.
Copy link to clipboard
Copied
I am sorry, Brhm, but the options I referenced are the only options; there is no delete, only edit, or add. ^JW
Copy link to clipboard
Copied
Yes that was exactly my question why? Why does my credit card information have to stay in your database forever. Do you have a logical explanation for this?
Copy link to clipboard
Copied
you delete your entire account including credit card when/if you have no subscriptions
Copy link to clipboard
Copied
Copy link to clipboard
Copied

