/t5/account-payment-plan-discussions/i-can-t-get-in-touch-with-anybody-and-i-am-still-being-charged-for-a-plan-i-cancelled/td-p/14402276Feb 05, 2024
Feb 05, 2024
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I cancelled my mum's adobe subscription months ago and she still continues to get charged via pay pal. Ive been trying to get in touch with anybody from adobe. But no number has been given to me because "i dont have a plan"... someone please help.
/t5/account-payment-plan-discussions/i-can-t-get-in-touch-with-anybody-and-i-am-still-being-charged-for-a-plan-i-cancelled/m-p/14402845#M48071Feb 05, 2024
Feb 05, 2024
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there are 2 ways to contact adobe; chat and twitter (now x):
chat: use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT then after a bot response type SUBSCRIPTION be patient, it can take quite a while to reach a human.
twitter/x: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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