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I Can't See My İnvoices

New Here ,
Jul 25, 2023 Jul 25, 2023

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Hi,

I Can't See My İnvoices. I am facing this issue when I want to see my invoices: We didn’t find any orders associated with your account. Can you help me? I want to see my invoices

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correct answers 1 Correct answer

Community Expert , Jul 25, 2023 Jul 25, 2023

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Community Expert ,
Jul 25, 2023 Jul 25, 2023

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Adobe Employee ,
Jul 25, 2023 Jul 25, 2023

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Umut, thanks for your question. In addition to the helpful information provided by Kglad, please see https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html for details on how to sign into the account associated with your company. Once signed in to the correct account, then follow the suggestions offered by Kglad to review invoices for any recent interactions.

 

You could be signing in under the individual account, which could explain why the invoices are missing.

 

If you need additional help, Umut, then please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to open a private chat session with a member of our support team.

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