I can't undo plan without loss of my funds

New Here ,
Jun 03, 2021 Jun 03, 2021

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Long time ago I had bought InDesign and when I made my project I forgot to interrupt the plan. And now I have notification that there is not enough money on my card to pay. Can I und my plan without payment for this month?! My father will kill me...

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correct answers 1 Correct answer

Adobe Community Professional , Jun 03, 2021 Jun 03, 2021

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Cancellation can result in cancellation fees, if you are shown that you need to pay cancellation fees or if you have issues doing the cancellation yourself, contact support and talk about cancellation and waiving off the cancellation fess they will help as much as they can. To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032

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New Here ,
Jun 03, 2021 Jun 03, 2021

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Pleeeeeease, answer me!!

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Cancellation can result in cancellation fees, if you are shown that you need to pay cancellation fees or if you have issues doing the cancellation yourself, contact support and talk about cancellation and waiving off the cancellation fess they will help as much as they can. To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Jun 03, 2021 Jun 03, 2021

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Thank you! You save my life:))\

 

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