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I cannot afford Adobe

New Here ,
Jan 21, 2021 Jan 21, 2021

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I just want to read PDFs. I don't want to pay $17 per month.

I don't know how to get out of this contract.

Every time I try to cancel I get a free trial of a few months or the option to cancel for $30, a few months later i see another bill on my cc.

 

I don't know what to do!

Does it really cost $17 per month just to read pdf documents?

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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The Acrobat Reader has a free version: https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

There are also paid versions available, however. If you can cancel for $30, do it.

Be aware that this is mainly a public user-to-user forum. We are not able to help you with any billing, account or subscription issues. You will need to contact Adobe Customer Care for this:
» https://helpx.adobe.com/contact.html

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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Hi @annie5F91,

There 2 desktop versions of Acrobat.

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/plans
===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

2. If you still need help, scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Jan 22, 2021 Jan 22, 2021

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Note: the free trial offer is followed by restarting the plan for one whole year. If you want to cancel, you must insist that you cancel, and you must pay the cancellation fee immediately. This is half the cost for the rest of the year, so by taking the offer you will pay more.

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