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I cannot cancel my free trial - is that a Adobe scam ?!

andrey_7591
New Here ,
Jun 27, 2025 Jun 27, 2025

 

[Images with private info removed]

 

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try67 Community Expert
Community Expert ,
Jun 27, 2025 Jun 27, 2025

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

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andrey_7591
New Here ,
Jun 27, 2025 Jun 27, 2025

To moderators: because I cannot edit or delete my post - please disable it out at least remove print screens. Thanks in advance!

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try67 Community Expert
Community Expert ,
Jun 28, 2025 Jun 28, 2025
In Response To andrey_7591

I removed them for you.

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andrey_7591
New Here ,
Jun 28, 2025 Jun 28, 2025
In Response To try67

Thank you! 
Appreciated!

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kglad Community Expert
Community Expert ,
Jun 30, 2025 Jun 30, 2025

is there a payment problem with your account?

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Anshul_Nautiyal Adobe Employee
Adobe Employee ,
Jun 30, 2025 Jun 30, 2025
LATEST
In Response To kglad

Hi @andrey_7591,

 

Thank you for reaching out. As checked, the plan associated with the Adobe ID you used to post this query has already been canceled.

Please let us know if you have any other questions or need further assistance. We're here to help

Regards,
^AN

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