But it only shows options (cancel plan, install and download, change plan) with a bunch of instructions. None of which I need.
And when I follow another path and find the link that promises I can chat with "real people", guess what, it takes me back to the link!
So I'm stuck in a loop. At this point, I may just challenge the charge via Paypal, and the first thing they ask is, "have you tried to contact Adobe as a first step?" And the answer is...well, they don't make it easy!