I cant run my student adobe plan account

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i have a student account, but now i can´t enter the account and it seems that it have moved to a trial account even it is paid. When accesing now i am always directed to the trial account, and it do not recognize my order number. Casn anyone help me on hop to get my account back-

thanks

[Jeff A Wright]

Default, I am sorry, but there are no active memberships associated with the e-mail address you used to post to this public discussion forum.  Please contact your educational institution for assistance accessing the account they are managing for you.

[John T Smith]

Do you have another email address and account?

Log-in to your Adobe account and click this link https://account.adobe.com/products

If not, do as Jeff said

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730