I chose the monthly payment plan, but my account w... - Adobe Product Community - 13380111

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I chose the monthly payment plan, but my account was deducted annually.

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kglad

Community Expert ,

if you have an enterprise account, open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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If it was NOT an enterprise plan, what plan was it, and how much was taken? Did you license directly from Adobe's own site?

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