I didn't cancel my free trial in time and I'm in depression

[hector_8983]

It's terrible, I came to cancel my 7 days free trial on Thursday 20 afternoon because it started on Tuesday 13 evening so technically it's not even 7 days yet but unfortunately it's impossible to not be charged and I'm I'm signed up to the monthly subscription with monthly pay. I already have received the message "Your payment is due".

I didn't even knew I also signed to "Adobe Stock" and as well as I have not used the product since the subscription.

I'm currently not AT ALL in a financial position to pay, I'm a student I struggle very much,  so I really hope to get both of my subscriptions cancelled with no fees, honestly to pay 68+ now would be terrible I'm considering ending it.

[hector_8983]

I meant Thursday 13 not Tuesday 13 sry!!!

[kglad]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Jeffrey_A_Wright]

Hector, thanks for posting your question about the memberships you subscribed to in this public discussion forum. I do show that both of your annual memberships are active. Please make sure to complete the steps listed in https://adobe.ly/437cYTM to complete the cancellation process and reduce any fees or charges that will be applied. For more information see https://adobe.ly/4gSPyoi. ^JW