I didn't get a refund for canceling my subscription

[Bartosz_Cepowski0808]

Hello I have not received a refund to my account despite canceling within the period for a full refund. I canceled my subscription on April 23. My bank has not recorded any refund order. Can anyone advise what to do? There is no normal contact with Adobe in my region.

[Robert at ID-Tasker]

@Bartosz_Cepowski0808

It's user-to-user forum - you need to get in touch with Adobe CS directly.

What region? 

There is always chat option? 

[Manan Joshi]

Also did you get a cancellation sucess email? If not then maybe your cancellation did not go through. So please check that as well

-Manan

[Bartosz_Cepowski0808 · Accepted solution]

The problem was on the bank's side. The issue has been resolved

[Shivangi_Gupta]

Thank you for keeping the thread updated. 

^Shivangi