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I don't remember my account and, have my credit card that I am paying with

New Here ,
Jun 27, 2021 Jun 27, 2021

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Hi,

 

I created account a few months ago and used adobe on my computer without singing in sence the first time.

After few months my account log out and I can't remember the email address or the password.

I have the credit card info that i am using and paying each month.

how can i restore my account?

 

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Account management, Billing

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Adobe Community Professional ,
Jun 27, 2021 Jun 27, 2021

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Hi vova0D45,

please be aware that this is mainly a public user-to-user forum. We are not really able to help you directly with any billing, account or subscription issues. You will need to contact Adobe Customer Care for assistance:
» https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble' icon (below is how it looks) on the right hand side to initiate a Chat.

 

contactadobeicon.png

 

Type 'Agent' into the chat to skip the Chat bot and get connected directly to a support agent.


Best Regards,
Maurice

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