I even didn't had account, but i should pay

[Людвиг28349270t2i4]

 almost every day, a request for payment comes to my account, despite the fact that I did not even had an account in your service, how can I find out where the subscription was made from and how to cancel it?

1.  

[try67]

If you don't have an account, you can't have a subscription. This is either a scam, or someone stole your credit-card details and are using it to pay for an Adobe subscription. If so, contact your bank and/or credit-card company to sort it out and block the payments.

[JR Boulay]

[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]

[kglad]

you can contact adobe support* if you started an adobe trial, but if you never started a trial at adobe, contact your credit card issuer to report fraud.

*

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...