I bought Adobe Acrobat Pro back in 2017 (one time purchase) and it has been running on my MacBook Pro happily ever since. Now that I have a new MacBook Pro (M2 chip) I tried downloading from the https://account.adobe.com/products page but when I am requested to sign in with my Adobe ID I get a blank page rather than a form. I have tried deleting the OOBE file or modifying its permissions but nothing seems to work.
Hi, I have successfully downloaded the .dmg file from the "products" page and have been told that the installation was successful when I went through the installation steps. Then, when I try and use Adobe Acrobat by clicking on the icon it requests that I sign in. But the screen is blank when I attempt to do so! Is this because the operating systems are slightly different versions, or that the chip is different or ... ?
Note: Pre-August 2019 versions of Acrobat, Acrobat 2017, and Acrobat 2015 applications cannot be licensed on macOS 10.15 Catalina and later versions. Adobe recommends customers updating their Acrobat, Acrobat 2017, or Acrobat 2015 to the latest release. To update from within the application, on the Help menu, choose Check for updates and follow onscreen instructions to complete the update process.
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