Copy link to clipboard
Trying to figure out how to merge my accounts together I already have a year subscription
do you have two different adobe id's for those subscriptions?
Happy to help!
We have checked your account and we see that you have an active Premiere Rush mobile subscription under the email address associated with the community which is a monthly subscription.
You cannot merge accounts and will need to cancel one subscription and add the same to the other account you want to keep.
Since, this is a community forum, we are happy to share the link that can help you to connect with the Adobe Customer support via chat if you have any further questions.
If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.
Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.
Hope the information was helpful to you. Please let me know if you have any further questions.