I have a problem with my billing Creative Cloud All Apps plan.

[SorryAboutThat]

I selected the Creative Cloud All Apps plan which I am a first-time member of. In the promotion, it should have given me a 48% discount, but why am I being charged the full price? Please explain to me.




This package cost me ฿2,211.69/month
Which the website page when I pressed to buy said 48% off, which is ฿1,143.83/month
Why do I have to pay full price? Please tell me.

i'm from thailand. 

[kglad]

there may have been a contingency to qualify for the discounted price.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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