I have a problem with the ONE YEAR PLAN, I subscribed with the 7-day trial but...

[Saul_Solano]

Hello, how are you? I have a problem with the ONE YEAR PLAN. I subscribed with the 7-day trial, but on the sixth day I could no longer cancel the annual subscription. When I entered the ADOBE website and went to the plans and prices section, and when I clicked, nothing loaded. I have an image that proves it.

[kglad]

use a mobile phone's updated non-opera browser with wifi disabled.  if that results in the same message, repost.