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I have an Enterprise membership, but also want a personal membership

New Here ,
Mar 30, 2021 Mar 30, 2021

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Hi there, 
 
I am a student at university and had my new university account associated with one of my old free Adobe accounts. This meant that I couldn't download anything new or update any of the applications that were on the free account. I have deleted my university account in hopes of being able to reactivate this account but connect it to the business and enterprise plan.
 
Kind regards. 
Zoe Williams  
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Collaboration, File sync, Libraries

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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You cannot combine your FREE personal plan with your school's Enterprise plan, sorry.

 

You must maintain a separate ID and password for each plan.  And you can log-in to only one account at a time, ideally from separate devices. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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