I have bought a subscription but i did not get it

[ShockedIce222035210bpf]

I have bought a subscription for creative cloud with black friday sale but i havent recived my subscription yet and the money has gone from my bank account. I want my money back 

[John T Smith]

Do you have more than one email address?

Log-in to your Adobe account and click this link https://account.adobe.com/products

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Nancy OShea]

Did you download and Install the Creative Cloud desktop app?  CC software has no serial numbers.  It's activated with your Adobe ID and password.

Log-in to your account below to ensure your order is what you think it is.

https://account.adobe.com/plans

[John Waller]

but i havent recived my subscription yet

Assuming you've received your welcome email (which is sent to the email address you entered when you signed up), download instructions are here

https://helpx.adobe.com/download-install/using/download-install-new-computer.html

[Nancy OShea]

If you don't see the email, check your spam & social folders.