• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I have payed, but "trial exprired" says the account

New Here ,
Jan 23, 2022 Jan 23, 2022

Copy link to clipboard

Copied

I have a confirmation of my payment in e-mail "We have received your payment for Photography Membership". Still the software says "your trial has expired" and I cant use Photoshop. Help!

TOPICS
Account management

Views

92

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 23, 2022 Jan 23, 2022

Copy link to clipboard

Copied

LATEST

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if that shows your subscription, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines