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I have some issue about payment

New Here ,
Feb 12, 2022 Feb 12, 2022

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it'shot this when I try to pay

Incorrect billing info

We are unable to approve your transaction at this time.

There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please contact Customer Service and order by phone. Call +65 3157 2191.

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Community Expert ,
Feb 16, 2022 Feb 16, 2022

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Do as it says, you will have to contact support for resolution of this issue. These are peer to peer forums and no one here can help in account matters. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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