I've been desperately trying to finda way to get in touch wiht Adobe and gone round in circles with their help page. I am trying to change edit my billing details having moved from UK to an EU country and have no menas of chaging the region nor the country on the billing card section. Therfore the VAT registration is not valid and is not recognised.
Has anyone else had this problem and know how to fix it? Been going round in circles for ages now.
This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary to make your purchase:
I'm not sure about this. Changing payment & residence to a new country may require you to cancel your current plan and start a new subscription under your new residence.
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